O'Charley's, Avon

On Saturday the 13th of March, my wife and I went into O'Charlely's located in Avon Indiana on Highway 36. We were greeted cordially and seated promptly. After sitting in the booth for awhile we noticed ants crawling on us and the table. We noticed ants crawling along the window sill. We informed the waiter which promptly found us a new table and apologized for the ants. After we were relocated, we placed our order. We ordered our drinks and a Quesadilla appetizer. Drinks were delivered and we placed our order for our dinners. The salads with the dinners were delivered before the appetizer we ordered. Half way through eating my salad, I noticed the lettuce being real dry in my mouth. I pulled the lettuce out to find a tissue. A tissue that people use to blow their noses was mixed into my salad (If the tissue was used or not I do not know. At that time I was so mad I yelled at the waiter. he said he apologized and said he would go and get the manager, I replied forget getting the manager...we are done here! This is disgusting I said. We started on our way out of the restaurant. The manager was following us. I spoke with him and all he could really do is apologize for the situation. At that time apologies was just not good enough. I was furious. And I am still very upset with the situation. I am also Sending a report to the Local Health department and BBB. Things like this should never, NEVER, happen in a business. Our experience at that restaurant was none the less a disgusting and unhealthy one.

From the moment you enter the door, till the time you leave. That is the feeling you get from the personal at O'Charley's. It is rare to get a bad waiter'waittress. The Food, employees, even other customers, all help make the visit worth going back.