I have been coming to all the White Castles in the Indianapolis area for over 40 years. I have never seen such poor reguard for customer satisfaction.
I have never had to check my orders before because I keep it simple. Tonight I visited the White Castle at 16th and Illinois St at or about 9:30 p.m.. I had to wait about 40 minute for the order thenI recieved two order of from the bottom from the onion chips in the bottom of my bag my order number was 445 . I was so tired and upset that my friend called the store she tired not to show her upset with the order. The onion chips were the scrap off the bottom of the cooker with fries and other junk and scraps. How could this store take customers for granite. I now check all my orders before and give the managers a piece of my mind if this ever happens again..
Please check out why this happen to a good customer
Mr. J Moore
I was the concern for a man who had a half gallon of Volka and the police called for ambulance. I am sorry I had to be the one taken advantage of making sure others are save. The poor man was in a bad way.
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