I've eaten there a couple of times. Food and service were both excellent. I got a different waitress both times. First time the waitress was fantastic. She was friendly, cheerful, got my order right and got it to me quickly. Loved the hot Sub the lady fixed for me!! Got a different waitress the second time. Not as good as the first one, but she was good nonetheless, even though they were really busy. I've only been there during the day though, so maybe the staff is different in the evenings?? I recommend it a lot. Food is good and fairly priced.
We eat here for lunch often and the food is good, the prices are reasonable. I am giving it 3 stars for the poor service. The waitress actually rolled her eyes and sighed when we entered like we were bothering her. I ask for a pepsi refill and got another eye roll, the service staff just isn't very friendly. Its a shame I love the food but the service makes me just want to go elsewhere.
Very disappointing experience.
Waitress was non-existent, waited 40 minutes for pizza that arrived cold. Was not offered refills on beverages for 40 minutes. When asked why pizza was cold we were told it had been boxed for delivery and she found it on a shelf. We asked why she did not offer to reheat or remake, she just shrugged her shoulders.
When we spoke to the manager she dished attitude. We paid our bill in full but will not be back. Things sometimes go bad and we understand that, but there is no excuse for the actions that followed. They just plainly did not care what we thought or did. They were not busy in the restaurant, and the tables all around us were served within 10 minutes of ordering.