Tiffany, we were shocked to hear about your review of our services and you never expressed anything but your satisfaction at the wedding. Yes, we did take notes, which is why we were surprised when you came to us three weeks before the event and wanted to use our DJ.
We told you the linens were $10/table. You originally thought you needed 24, which we ordered; when you brought your count down, we absorbed $60 of that cost.
Your cake: The picture you brought to us included feathers, but you were going to purchase them. The feathers you purchased were not the same as the picture you brought to us, but you did comment that the cake was WONDERFUL on the day of the wedding.
It seems strange that on your wedding day everything was great, but then you blasted the whole experience in a public forum. It is our policy to address each and every issue and we would have been happy to do that.
This place was really great. The staff was courteous and helpful, the food was top notch, and best of all, it is a MAJOR bargain. I didn't know they had such places where they have everything you need in a one centralized location that makes everything so convenient. I guess that's how they get the price so cheap, they provide all the services you need and charge you less than if you were to individually find various service providers yourself. They make enough to operate, but pass on a lot of the savings onto the customers. Great business model.
I recently had my wedding at this facility and I would not recommended it. Although the food was good. Our over all experience was not so great. We booked the hall with bill in April our wedding was at the end of October which should of left plenty of time for the planer Bill to be on track and all planed out with us down to every detail. Unfortunately that was not the case. He must not of wrote down proper notes during each of our meetings we had over the summer. He had asked if we wanted to use their DJ they normally use or higher our own. We had decided to use his. But three weeks before the big day I found out from him his DJ was unavailable the day of our wedding. Leaving us to find a DJ just three weeks till the wedding. Luckily we did. Another problem we had was our table cloths we had told him we wanted black. he told us OK but he'd have to special order them to rent and their would be a small fee totaling $100 or less for all the table clothes together. two weeks before the big day he realized he hadn't ordered the table cloths. Luckily we were able to get them but they were way more than he had told us. On top of this he had a attitude to him.He made a big deal about not having me come in super early the day of the wedding for me to come in last minute so i would nag him all day or tell him what to do. which is his job. Hello I'm paying you almost $4,000 its my wedding day and I'm the bride I should be allowed to tell you what to do. Our wedding cake was not the same as the picture we had given him. He stuck the feathers just randomly over the cake and the day of the wedding he dressed like a slob for all my guest to see including slippers on his feet talk about unprofessional for someone in this business 35 years. This place is not worth the time.
Bill is so helpful when planning your wedding reception. He has a wide menu selection and had the best prices for all the services you get. He has really helped me, and suggested little details to really make my wedding pop. His hall is very nice, and I found him to be very professional and friendly. And he's not killing my budget. A great price and I'm so honored that they helped plan my special day.
Discover this full service North Canton, Ohio hotel providing convenient access to key area attractions including the Akron Canton Regional
Airport, the Pro Football Hall of Fame and the McKinley Monument. Located within close proximity of Eastern Ohio's Interstate ...
Welcome to the Fairfield Inn and Suites by Marriott Canton. Always fresh, always clean, Fairfield Inn and Suites by Marriott
Canton guest rooms are full of thoughtful amenities, including a well lit work desk.Enjoy the complimentary continental breakfast, featuring ...
The Hampton Inn® hotel in Canton/Massillon is just 54 miles south of Cleveland, 100 miles west of Pittsburgh, 375 miles
east of Chicago, and 450 miles west of New York.The hotel offers a fitness center and a business center ...