It is a shame that the customer service is so bad at this place. We were literally told by the owner that we do not understand how hard it is to make pizza. Really? We order pizza once a week and have continued to try to order from BOGO because we like it; however, they are very inconsistent. They usually are out of at least one of the toppings that you request. I don't get it, because they are right across the street from a grocery store. And instead of apologizing, they just make lame excuses. Very poor customer service. And, we just ordered again a couple weeks ago (don't know why) one of their gourmet pizzas and they were out of banana peppers. What pizza place doesn't have enough banana peppers. Their excuse was it was just a popular item. Oh an by the way, they raised their prices. And, they said everyone is. Zeppes, Papa, Farinacci, and Pizza Hut didn't raise their prices. It would be a different story if they could just get their pizzas correct. I don't think it too much to ask. Every other pizza joint in town can get it right, so is making pizza really that complicated. Maybe you need to a rocket scientist to understand how a pizza is made. Good luck BOGO, because you are black listed!
Today I placed an order at the prompting of a text coupon received from Pizza Bogo. It said for either pickup or delivery Any LG Any topping pizza for $7 between 11am-7pm. I called to order at 3:00pm and was told that the coupon was from 11-1 and 5-7... i said okay and hung up. I immediately went back to the text message and I did in fact read it right... 11-7 not what the guy on the phone said. I called back he decided to take the order ... hanging up I could here him complaining in the background as the phone did not hang up all the way. Upon arrival the guy at the counter immediately went into his spiel on the coupon only being from 11-1 and 5-7.. I promptly gave him my phone and showed him the text message. The owner then came out and went to the extent of printing out an email showing what they thought the promotion was to be .. also showed him my phone... then he looked on his phone and said see mine says 11-1 and 5-7 but after he reread it confirmed that it did in fact say 11-7 ... I am what they call a heavy user in the industry as I order 1-2 times a week. I will tell you that this was my last pizza from them. The quality has declined and the customer service has NEVER been more than a notch above piss poor. Last week they did not deliver an entire pizza on a 2 pizza order. The discounted pizza I received today was made with dough that was past its prime and each piece had an average of two pieces of peperoni. Get a clue Pizza Bogo-Hudson .... The fact that somebody wanted to order from you in this tight economy is a blessing. I suspect your days are numbered and a vacant store front will be coming to town soon if you don't change the error of your ways.
The deals at this place are amazing! Gourmet pizzas and unlimited toppings are practically given away on Tuesdays and Wednesdays...and they taste great too!
They also promise no pork in their meats, including the pepperoni and sausage. You can't even tell it is lacking. Great for those who don't eat pork.
Pizza Bogo took care of the double charging issue quickly. It was a simple mistake and will not deter us from using them as our family's only source of pizza. Their service and the quality of their pie is unrivaled. Highly recommended.
Welcome to real living at TownePlace Suites Cleveland Airport, a fresh new take on the extended stay hotel. Inviting and
friendly, the Welcome Desk offers a quick, easy check in process as well as a more leisurely introduction to ...
This hotel offers guests a Fitness room, Deluxe Complementary breakfast, heated indoor pool, Business Center, and located adjacent to the
Ohio Turnpike 80, five miles from Boston Mills Ski resorts and few miles form Geauga Lake Amusement Park. The ...
BEST WESTERN Airport Inn and Suites is located approximately two miles from Cleveland Hopkins International Airport (CLE) and 10 miles
from the downtown area. This location is also two miles from the International Exhibition (IX) Center, three miles from ...