Will never go back to this restaurant after waiting 1.5 hours for a table we never got and owner laughed at my mother, disrespecting her frustration. Here's the story . . .decided to visit the Saturday before Mother's Day. Called Thursday to make reservations and was told it was call ahead seating. Put our name in on Thursday for Saturday seating. Called at 5:30 pm to confirm was told we should be okay. Got to the restaurant and was told 1/2 hour wait. Waited 1/2 hour . . .waited another 1/2 hour with 3 kids under the age of 7. After 1.5 hours, we asked to speak with the about our table. He could not say when we would be seated. Showed complete disrepect for my mother as she was expressing her frustration and began to laugh at her with a smug look on his face. Never offered to do anything for our family except assure us that we would get the next large table. After 1.5 hours . . .really . . . that just didn't cut it. We went next door to Max and Erma's and had a wonderful time. Really . . .so much frustration for so-so pasta. We'll stick to smaller family owned chains that really appreciate their customers business. Will never go back to this location. Would rather spend our money at a place where you are treated like humans and not just another dollar in someone's pocket.
At Carrabba's, you *dine*. Not scarf like you might, going through a fast-food drive-through. The food here is meant to be savored and enjoyed. I have my favorites here, but I usually order the Mezzaluna, half-moon shaped ravioli stuffed with spinach and two cheeses. For the carb lover, there is a basket of hot bread that tastes divine when dipped into the dish of olive oil and herbs. (my tip: add some freshly ground pepper into the dish for extra flavor)
Service is superb, with genuinely affable servers who actually enjoy telling you the specials of the day. For dessert, nothing beats the Dessert Rosa, a butter cake with strawberries, pineapple and banana. Tiramisu is delicious, too, but I know I try not to leave without sampling the Rosa.
Carrabba's is not only a great 'date' restaurant, but also for just relaxing and enjoying conversation (and heavenly food!) with your companions.
I love Italian food, but was pretty limited to places like Olive Garden and Gino's (on Mayfield Rd.). While those are great places to go, Carrabba's gives them all a run for their money. The sausage and lentil soup ALONE is to die for, which is pretty obvious since it's the restaurant's fastest seller (once it's gone for the night, it's gone). I love everything about the place - the ambiance (romantic if you want it to be, family friendly if you want it to be), the service (the servers know their stuff, are very descriptive and helpful, and don't laugh at you if you don't know how to pronounce the name of a dish). From the olive oil and herb concoction used to dip fresh made, warm italian bread as your opener, to the soups, to the wood-grilled seafood, to the sauces - the place is unbeatable. It will definitely give you second thoughts to having a taste for Italian food, and choosing just another night at Olive Garden.
The food is great:-) :-) I especially enjoy the trio-chicken. It consist of three Mouth-watering pieces of chicken each piece marinated a different way. Scrumptious Garlic Mash potatoes and your choice of soup or salad. As a matter of fact, I live about 45 minutes away from Carrabbas but that doesn't stop me from making that drive at least once a month.
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