I have been to New Hunan several times and have always received excellent service! Even when the place is full, the servers are very quick to refill drinks and remove used dishes. The food is typical chinese restaurant food with the addition of a few american dishes. There was really nothing bad about the food...just average, but worth the price. Plus, there's something for everyone!
Been there many times. You can hit it on a good day or a bad day. Hope you hit it on a good day. There are Mexicans cooking the Chinese food, which might contribute to the inconsistency. On a bad day, they leave the buffet dishes out waaaaaayyyyyyy too long and they get all dried out and crusty. If you show up and there are lots of people inside, you've been blessed with a good day. :)
It's a shame that they don't put forth more effort. Oxford really needs a good Chinese place. They wouldn't have a rake big enough if they would just put forth the effort.
I go to this restaurant at least twice a month. The food is delicious and there is so much to try. The sesame chicken is so delicious along with the dessert rolls. I love there egg foo young. They have an amazing variety of food that will blow your socks off. I love their Venetian Ice Cream and their service is remarkable. It's affordable and definetely a great place to take the whole family.