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I agree the food is amazing, but the service wavers between inattentive and nonexistent. It's a family-owned deal and not all of the employees speak English. They leave the full service to the ones that do, and they tend to disappear for long periods of time. If you don't have a lot of time to eat, don't go here. If you're not in a rush, it's absolutely the best Vietnamese food in Memphis, IMHO.