My wife and I went here due to receiving a coupon on the back of our "Ruby Fallsâ admission ticket. It was a September Saturday afternoon around 2:00 P.M. We were seated quickly as the restaurant was not very busy. After waiting for over 5 minutes a server tells us she'll be with us in a minute. She didn't ask us our drink orders or anything, just said she'd be back. After waiting for at least another 5 minutes I'd had enough. We got up and walked out, the 3 hostesses that weren't doing a damn thing didn't make any attempt to ask us why we were leaving or what was wrong, they just stood there. I used to work in the restaurant industry as a server and I understand what they go through. I just don't have any patience when it comes to waiting that long without any acknowledgment of any kind much less at least a drink order, ESPECIALLY when they weren't even crowded. They lost out on two paying customers but as it seems these days, I'm sure they don't care. So many people are used to crappy customer service they probably wouldn't have a problem waiting that long for service on a slow day, but that's not me! There are too many other choices in Chattanooga that will gladly take my money to put up with that kind of crappy service!