This is really the only bad Wendys I have ever eaten at. I find that the people there (most of them) are nice, but the salad has rotten pieces in it and is old. In general the food just isn't as fresh as I expect at Wendys. The other Wendy's in Montgomery (I haven't tried them all) are not this way. Of course it is crowded at lunch - it's all the state workers. You have to expect that.
They stay open until 1am. They of offer tasty food at an inesxpensive price. They have really good side salad for just a buck. They process your order really fast so sometimes the friendliness is lacking.