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The woman that answered the phone barely spoke English, which is to be expected, I guess; She was a bit rude in answering the phone and taking our order, refusing to change anything about the order, and hanging up on my fiancee after her asking the woman the amount of the delivery charge.
The man that brought the food's name was Chuck. He was (first and foremost, American and English-speaking) very, very friendly, apologizing for the rude woman, even having a conversation with us afterward.
If you call in an order, ask for Chuck.