It is very unfortunate that kitchen mishaps would keep you from eating at the O'Charley's in Florence. I have found that the service there is excellent. I'd suggest you try again on a Tuesday or Thursday night and ask for Jay. He always takes great care of me and my family.
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.