KFC, Spring Hill

The food is typical KFC... HOWEVER, I arrived at the drive-thru window and was asked to wait. I sat there for five minutes when I saw the woman with the headset (presumably the window person) talking on her cell phone behind a fence at the rear of the building. I pulled around to find no one at the window and the staff inside talking. I asked the girl who came to window if she could please take my order. She said that she had just come on duty but she DID take the order. In the meantime, the woman I saw at the back of the store on her cell phone came to window and asked if SHE could take my order. I told her that I had placed the order already. She took my credit card for the order and never said a word about how long I had already waited. The staff for the most part looked slovenly and I was NOT impressed! KFC takes a long time for a lot of money... my lunch for a #1 combo was nearly $9.00!!! I don't think I'll return any time soon.