It never seems to fail. I would say 90% of the time i visit any Mcdonalds. There is always something missing from my order, or I get the wrong thing. Not to mention the brillant people in the drive thru. I am not sure where Mcdonalds finds their employees. But, you really should try to screen them better. At the very least, Please hire people that can hear an order and put it in correctly. People that can read a screen, and pick out the right food and drinks. That can see a special order and remove or add the right items. It's really not that hard. I am sure my 4 year old neice could do it. But then again, look at the managers they have, how can we expect anything different. God help us if any of these people employed by mcdonalds, have to make important decisions. Not like it matters the location, they are all the same. But this particular one that has damaged my beliefs that anyone can work at mcdonals, is 4721 South Florida Ave. Lakeland Fl HOLD STRONG TO THE FUTURE OF OUR COUNTRY, THIS IS WHAT WE GET!!!!