I ordered a sandwich from Einstein Bagels to go. After eating half of it, I decided to take the lettuce off the other half. There was a black speck on one of the pieces of lettuce. When I wiped it off with a napkin, I could see it was a mosquito. I called the store and the manager wouldn t even come to the phone, but the employee stated that I could get a refund and a free sandwich. I came into the store and the manager gave me a disgusted look, handed me the refund, and didn t say anything else. Completely rude management and unsanitary food. Will never eat at this restaurant again.
Do any of the employees at this particular store ever smile? Each time I have visited this location, the counter staff is rude and unapproachable.
Here's a tip-if you don't like dealing with people, find a different profession.
It's okay... I prefer Dunkin donuts to this place if were talking coffee.
It has become dingy over the years and the food is okay but the prices are extreme and the portions are average.
Im simply one of those picky snobby NY'ers when it comes to Bagels. You're not going to get a great one here no matter where you go, but these are edible...