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I usually only write reviews when I experience great service and great food. However, this time I have to give a negative one.......The staff and ownership at Pepe s were very rude, inflexible when simply asked if two items could be altered slightly from how they were presented in the menu (same ingredients, just different combination). There was no attempt to be nice, or explain why it could not be done. The response was NY kind of rude. We are middle aged, professional couples from the South who expect pleasant and friendly service and this was absolutely the worst customer service we ve ever experienced. Will never return and would suggest anyone who wants good food, pleasant surroundings, and good service to avoid this place!