My coworkers and I order from here pretty frequently, but never again. We ordered lunch and was told the order would take about 50 minutes for the delivery. Which was fine. The food arrived in about that time exactly. I ordered the chicken with garlic sauce and my coworker ordered the house special lomein plus an order of fried dumplings to share. My food was luke warm and hers was cold. When we called to let them know they said they would have hot food out to us but it would take another hour. That was at 1p.m.. At 4p.m we still had not received our hot food so I called back and asked why it was 4 and we still had not received our hot food. The lady who answered said they would send it out then. I told her it was too late we were leaving for the day she asked what I wanted. When I told her I wanted an apology and maybe a credit of some sort for the cold food we received that day she got #$%$ and started yelling at me. She wanted the cold food back. When I told her she could send a driver to pick it up that it was in the fridge and the guy on duty now would give it to her driver as cold as it was when it came she yelled at me more. I asked if she was the supervisor or if there was a manager I could speak to she said she was the owner. To say I was dumbfounded is an understatement. I told her that for a business that brings her establishment so much business not just with our employees but customers of ours as well. I would never ever give her business a good word again. Of course this is all as she is still yelling at me as if I was the in the wrong. I could not continue anymore so I hung up. I do not recommend them to anyone.
This restaurant is the bomb! Love the spring rolls! The brocolli with garlic sauce is delicious. Every time we go, we spend $25.00 or more,because we'll try something new plus our favorites. Living in N.Y.C all my life, there's Chinese joints on almost every corner. But there not all the same. Lucky Garden is the only place we'll go from now on.
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