Huge Great Rolls, service and management are less than pleasant. I have eaten here for about 8 years and hands down they have the best variety in rolls, and they are big( my favorites Tokyo and Thunder). However, management and staff are not pleasant at all. So if you go for the food and ignore the service, you will have a great experience. If you want less expensive, friendly, and large rolls try Fuji Sushi in Winter Park.
Seito is just ok, but overpriced and small rolls, good happy hour saki at half price (try spicy lobster roll).
Try these: Tokyo Roll, Ninja Tuna Crispy...
Atmosphere: I preferred the more traditional environment to the updated ultra-mod Tokyo nightclub look...but it's interesting to say the least.
The food: Awesome & highly inventive, a treat for the eyes & soul.
The price: I can't believe that some people actually expect sushi to be cheap. If you want cheap, go to your grocery store...the sushi at Amura is a work of art!
Having lived in Japan for a majority of my life, This place is not worth the Yen/dollar. Owner and staff are not friendly, and the cost is expensive. I go monthly in hopes that it would great better, but yet I have not seen the change. Better to try the other two sushi places downtown. If anything is positive about this place, it has to be it is clean, and a great location.
I hate the customer service at Amura. I used to go regularly for lunch since I work in the downtown area. The servers had always been unfriendly but one day it was taken to whole nother level. I was at a lost for words, when my sister was accused by the waiter for having been there before and left without paying. The waiter refused to serve us. My sister was a trying out the place for the first time! When I approached the manager about the whole situation they did not care and it seemed as though it had more to do with our race. I suppose that if I had been Asian I would have been treated with respect as well as my sister. I have never returned since this crazy experience.
I too have had an unpleasant experience with the Downtown Amura location. The manager was extremely rude when I tried to get a table for 4. Mind you, I got there early to get a table so that we wouldn't have to wait an hour +. Since the whole party was not present (although on their way), I could not be seated. I explained that I had their order so there would not be any lack in time for her to turn over the table but she would not sit me. My friends showed up and we were stuck behind everyone and their mom so it would probably take an hour to sit...we left. ALthough this may be their policy, the manager (woman) was extremely rude. Sure, the sushi is pretty good but not worth it when the customer service is lacking.
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