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I can honestly say that this is one of the best Mexican restaurants I have ever eaten in! Definitely the best in Jacksonville. =) The service was fast and VERY attentive and the food is insanely cheap for how awesome it is. It's not too spicy and it's fresh. Even my boyfriend (who was complaining about the appearance of his meal because he couldn't tell what it was) took one bite and agreed it was the best he ever had. I could eat here once a week for the rest of my life and be happy. Anyone who says this place isn't great must not be a fan of authentic Mexican as it is very different from Tex Mex. The only place that tops Cha Chas in my book is the San Angel Inn in Disney's Mexico (Epcot) and it is easily three to four times the price.