This is a well managed restaurant.
I was looking for a change and it had been a while since I ate at hardees. The window service was friendly and courteous. The fries were hot and crispy, and the mushroom cheeseburger combo was delicious. It will take me a while to work my way through the rest of the menu.
The next two or three times I went , I received consistently good food and friendly service. It was apparent that there was an intentional effort to provide good service and that made the meals that much more enjoyable. On my fourth or fifth visit, I let the manager know how I felt and he confirmed that quality and service were priorities.
While I enjoy a nice filet mignon when I dine out occassionally, I still love a satisfying burger and this Hardees location is obviously trying to win your business.
I plan to reward their efforts with continued business and if they fall below par on something I will let the manager know because my impression is that they would be receptive to an opinion that may help them achieve their goal of winning my patronism.