River City Brewing Co. is a fine casual dining restaurant located along the St. Johns River offering the best views in town. Our Executive Chef and ... More
River City Brewing Company
River City Brewing Co. is a fine casual dining restaurant located along the St. Johns River offering the best views in town. Our Executive Chef and his culinary staff has the depth of experience to produce great entree's of the latest culinary preference. River City Brewing Co. offers a variety of Seafood, Pasta, Poultry, Beef entree's and creative daily specials.
Bad: Flat beer (at their own microbrewery-- how awful), lackluster service ranging from to nearly hostile, lukewarm appetizers.
(Caveat: we were the polite kind of customer who doesn't scream for the manager and demand restitution. We were the polite kind of customer who looks over at the server, hoping they will tear themselves away from their own diversions long enough to check on your order. We were the sorts of customers who ordered drinks and appetizers to pump up the bill, therefore raise the tip....)
Good: beautiful night view, entrees, when they arrived, were hot, delicious, plentiful. I've paid more for equally good meals with better service and less attitude.
Prices: what you'd expect for a restaurant on the water in a high price real estate district. If they aren't getting hefty incentives from the city of Jacksonville to stay open, they are probably paying a lot in overhead.
Ambiance: Friday night and the place was nearly deserted. Which makes you wonder about the reason for the bad service. Restaurants offering only ambiance will have trouble keeping the lights on.
We loved the food, service and atmosphere at River City Brewing Company. It was definitely gourmet food and classy. We are even having our wedding there and have had a great experience from the banquet coordinator.
On a scale of 1-10, I give it a 1. Was recently there for a charity event 80's theme party. The people made the party excellent, the location is perfect for a resteraunt and event. But the service is the worst I've ever experienced. They had 3 full bars open and the average wait time for a drink was 20 minutes. I can't imagine how much money this facility lost that evening in drink sales. There were people lined up at every bar wanting to give their money away but nobody was there to take it. The worst part is that the bartenders all played favorites and after waiting 15+ minutes for a drink a girl would up with her friend call the bartender out by name then get instantly served a free drink while everyone else would stand around staring at each other in disgust. There is a formula that Management needs to figure out before they host an event. If they had twice the number of bartenders people would have stayed much longer than they did.
I LOVE THIS PLACE! DINNING OUTSIDE ON THE WATER WATCHING THE SUN GO DOWN AND THE DOWN TOWN LITE UP IS SO RELAXING! MY FIANCE AND I LOVE TO MEET HERE AFTER WORK..... BEERS ARE GREAT, FOOD IS DELICIOUS! TRY A VANILLA WHITE RUSSIAN, SO GOOD!....AND EFFECTIVE
I am shocked to read about the negative reviews as well. I have been there a handful of times and not had bad service. I have always sat outside because of the view as well as the wonderful breeze that you get from bring out there. It's a wonderful place to have corporate functions. I know I have attended 2 while I worked in the downtown area and we went over there. This is by far the only place that I have seen that will not make faces or treat you different because of you having a large crowd of people in your party. I have been to other corporate functions elsewhere and they did not give us the service we deserved, or like River City did. I would prefer them over anyone else to take my employees to for something corporate!
My suggestion to those bad review people.....Try it again. Don't let one waiter or waitress ruin your view of the place, and if it's still bad....Talk to management that's what they are there for!!
I was surprised to see these negative reviews. I work in downtown Jax and whenever I have clients come to town I always choose River City to take them to lunch. I have always had great service and the food is delicious. I don't normally eat dessert, but if I am going to make an exception, I do so there -- they are great! I definitely recommend River City.
Ditto on the most annoying restaurant in Jax. Went there w/ family on weekday night and after waiting 40 mins on the street for vacancy (we watched 3 empty tables the whole time), it took another 20 mins and many wrong orders before we finally rec'd food and drinks. Place is run like a frat house....not clean, not organized, no management, very loud. We complained on their corp web site and rec'd a $50 gift card w/ apology. Avoid this place unless you're 1) not thirsty, 2) not hungry & 3) have plenty of time to wait.
Its an okay place. Nothing special about the atmosphere. Service is only okay. Their burgers, however, are amazing. If it wasn't for that, I would probably never go back. I have only been there a few times but usually it was because other people wanted to go out drinking there. Even that isn't too much fun there.