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Amici's restaurant St Augustine
Valentine's night disaster. Be careful when booking a large party or group at this restaurant. They are very un equipped to deal with the rush of a busy night or event. They ran out of bread, salad, soup, and vegetables, the bar also ran out of gin. The service was un believably slow, they did not staff adequately for the evening. we entered at 7.30pm and got served our main course by 10.30 pm.
You may say that every one can be caught off guard by the turn up of so many people, We had booked two weeks in advance) this is true, however, not one apology to anyone by the owner/manager for the long wait or lack of food available, infact her customer service left little to the imagination, her reply to disbelieve of her customers, (it is Valentines night what do you expect). Well perhaps a discount or an apology for starters, even a drink on the house? Nothing, just a remark from her, that people like us come out only to find problems, we sure did encounter them there.