Went to Pizzalleys Sunday Evening. Had a 30 minute wait which was to be expected as 8 of us were eating. After being seated, had a 20 minute wait for the waiter to come over and take our drink order. We ordered our food at the same time. Each couple had ordered a pizza. We received an apology for the waiter not knowing that we were his table. 20-30 minutes later one of the waitstaff brought out 2 of the 4 pizzas we had ordered. Now I have very rerely ever had only half of my table served food, while the other half wasn't, but not at Pizzalleys. No one came back to the table, the first two couples finally start eating their pizza as it is getting cold. Still no one comes back to our table. The two couples finally give up on getting their pizza and leave. We stayed, and 15 minutes later - 1 pizza is brought out. NOT the missing 2 but just one. I tell the waiter JACK, that the others couples left and ask for boxes for ours. He takes the 1 pizza back.
I was not charged for the 2 pizzas that never showed up, but I was charged an 18% gratituity as there were 8 people in the original party. We never received an apology, nor a thank you for coming. We were pretty much ignored the whole time we were there. They have pretty good pizza but I've had better service from PAPA JOHNS!!