This place is so horrible. they screwed up my order then wanted to charge me for their screw up! I told the manager, who hasn't got any clue on what a manager is, that I will take my business to Burger king after 15 years! I contacted corporate amd told them about their horrible service, managers, and employees! I will never eat at that McDonalds again, and like the previous person said, it is a very dirty place, and I still have not seen a clean table or floor area in that place yet. I use to work at KFC in the north end of Manchester and we would have never treated a customer, or let our floors and tables get like that their during the time I worked there. I owned a business before myself and I would never treat a customer like their managers do. People do yourself a favor, go somewhere else, stay away from this perticular franchise!!!! I can't believe you have to choose star ratings because they don't even deserve the one I had to give, so the start rates are faulty, it is less than what I gave!!
I HAVE GONE TO THIS RESTAURANT FOR MANY YEARS,AND THEY HAVE POOR SERVICE,POOR ASSOC.,AMD SPECIAL POOR MANGERS.I WILL NEVER GO THERE AGAIN!!!!! ALSO THE FRIES ARE COLD AND HARD ALL THE TIME.THEY CAN NEVER BE POILTE TO YOU FOR THE LIFE OF THEM.I WORK IN PUBLIC FOR YEARS AND THEY HAVE NO CUSTOMER SERVICE AT ALL.THE PLAY AREA FOR KIDS AND GROSS AND ALWAYS DIRTY.NEED TO PAY ATTENTION TO THE FLOORS AND TABLES.
Wow- my order was nothing special- just a big mac meal, but it took twelve minutes between the time dated on my receipt and the time my meal was given to me. The french fries were at least 12 minutes old, and were cold. After going to our seats and looking at the sandiwches, we asked for our money back but were refused. Foul foul foul. Employees refused to tell us their names, and weren't wearing name tags. No apology was made for the horrendous service. This franchise definitely does NOT follow McDonald's protocol. If this is an example of their daily operations, I am surprised that they are allowed to retain their franchise license!