Went tonight to try it for my very first time..gotta say the salsa and the rest of my food was great but..the service was horrible. Rude hostess and our server was aweful. Would be a better place to go if some little changes took place. May try it again but hope the service is better.
THE.BEST.MEXICAN.EVER.!!! This is one of my favorite restaurants in Atlanta. The food is amazing, and it has been rated 'Best Mexican' ever year it has been open (12 years I think). Because it is the best, there is a long wait (sometimes 1-2 hours during warm-weathered weekends), but totally worth it. Everybody just hangs out and drinks 'El Cadillac' margaritas on the porch. You can get free chips and salsa (the salsa is GREAT!!)while you wait. If you are in Atlanta you have to go!
As an Arizona native, I have a hard time finding decent Mexican food in Atlanta. However, Nuevo Laredo was a pleasant surprise! The salsa is fresh, the hot sauces presented actual Mexican ones instead of Tabasco, the food authentic, and the atmosphere cozy. I have tried several dishes here, and each one has been excellent. I really love their fajitas and chimichangas, they are just wonderful! The chicken mole has real mole sauce, and the seafood dishes always taste light and fresh. My husband is a big fan of their margaritas and combo plates. I have, and would, recommend this place to others!
Nuevo has the very best Mexican in ATL, by far. The service is always so fast and the food portions are enough to make 2 meals out of it. The onlything that I don't like is that there is sometimes a 2 hour wait on Saturday nights, but hey, that has to say something. I hightly recommend the Chichen Burrito.
This is a GREAT place to eat. They have a lobster taco, that is out of this world. Every time I go there, I swear that I'm going to have something else, but I can't pass it up.It's too good. Great drinks also.
This is the best Mexican I've had in the Atlanta area! The food is authentic and absolutely delicious. It's a poplular place around 7pm, so either go early or go after 9pm. People don't mind waiting with a pitcher of margaritas on the patio during busy times. They are the bomb, too. I ate so much, I was sick!
Myself and five co-workers visited Nuevo Laredo at approximately 12:15 PM on Tuesday, 11/22/05. We were seated promptly � a pleasant surprise, for as you know, there is normally a wait for the food! I also must mention that two of the six dining today had never visited your restaurant. Anyway, we placed our drink orders (3 Pepsi�s and 1 tea) and lunch order (1 beef quesadillas, 1 veggie quesadillas, 1 enchilada lunch special, a mole pollo taco special, 1 chicken taco, 1 shrimp taco, and 1 lobster taco) and then proceeded to wait. We watched many other tables be seated in our proximity and have their orders taken, and then their food served very quickly. We also noticed that not one of these tables being serviced had our same waitress. After waiting approximately 25 minutes and many drink refills later, we asked our waitress if there was a problem with our order. At which time she explained that she was handling a party of 30 downstairs. Ten minutes later she hustled by (knowing that she is busy we tried not to bother her), looked over at us, and said �Patience ladies�. This was something we found to be quite rude; for we had not spoken to her.
At approximately 1:05 pm, we asked our waitress again if our food was anywhere near being ready. She again stated that she had a large party and had to take care of them. We were given more chips and salsa by another food runner. Two tables that came in after us, one a party of eight, and another a party of four were leaving at this time, and, I am sure, from enjoying their lunch. Our lunch was served at approximately 1:15 pm. The quesadillas were lukewarm, in fact the vegetables in the veggie quesadilla were cold, or so my co-worker stated. The chicken, shrimp, and lobster tacos were served together even though they had been ordered separately. When we pointed this out, the plate was taken away, and the order was rectified, but the chicken taco that had been moved to another plate was moist with the seafood juice and had lost most of its meat to the shrimp and lobster tacos. The co-worker eating the chicken taco was not delighted to say the least, for she does not like seafood. She should have returned her taco and asked to have it replaced, but now it was 1:25 and we had to eat and run to make a 2 pm meeting.
Upon paying for our meal, I asked to speak to the manager. Mary Jane stated that she was the General Manager. I explained our situation, at which point she became defensive and said that she was going through the same thing and that her customers at the bar were not being served quickly. She mentioned a now 40-person party downstairs (I guess the party grew in the two hours we were at your establishment) and stated that the food we ordered must have been from the grill and that they could not cook a lot on the grill due to its size. I stated no, we all ordered various items and in fact, the tables (I pointed to two) order similar items and had eaten and left while we waited patiently for our food. I then asked if she could split our tab as the waitress told us it would not be a problem when we ordered, but alas, we were told �no, only for parties of four or less�. I then explained that we did not agree with the mandatory 20% gratuity due to the lack of service. She stated, rather matter-of-factly, that it is policy and is written on the menu. I then realized that I was dealing with customer no service, paid the bill and left. Vowing to 1) contact the owner; 2) contact the Better Business Bureau; 3) post my experience on our company�s electronic bulletin board; and 4) never return.
To be fair to the resturant they did contact me back 9 days later and explained that they were having an off day, but dismissed my claims and blamed the poor service on the Pepsi plant being reurfaced and the hostess having to fill in for a waitress who fell ill. Still no apologies were ever made, only excuses.
I found out about Nuevo Laredo when the ajc put out it's Best of ATL. I figured I had to try it because I'm a die-hard Mexican fan. I must say, it did not disappoint. The food here is absolutely amazing. Truly authentic, fresh, flavorful Mexican food that is consistently good. Excellent sangria, too! I won't even take away a point for there always being a wait because it's worth it. It's in a totally obscure location but it's a well-hidden gem in Atlanta. The only thing missing is a patio. Also, the prices are a tad higher than your standard Mexican joint but this isn't your run-of-the mill place. Pay the extra $$$; it's worth it.
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