Thought we would have a romantic weekend get away with my husband. Started off great BUT worse night of my life. Parties going on our floor, had to call and complain 3 times. Nothing was done. Did not get a wink of sleep. Staff seemed as if I was the problem trying to get a good night sleep. We even checked out early to go home! Next time I want a weekend away with my husband, I'll stay some where else.
I stayed here for the mart and I never will again. The rate for this event was outrageous for what we got. Smelly rooms and rude staff. I have expressed my displeasure to the AmericasMart management and am encouraging them to not use this hotel for their events in the future,
My wife and a friend stayed with you from July 2nd to the 4th. It was a horrible experience from the minute they drove up to the parking garage. They stopped to ask the guy where the parking was for hotel guests. He said to just park in a very rude tone. Anyway, they ended up parking in an area where they had to pay each time they left and came back. I thought your hotel had a flat all day rate for guests staying there? The garage was poorly lit and very nasty for what is described as a 4-star hotel. The front desk had no information or brochures on what was around the hotel. They had to go to another hotel to get those. The front desk also gave them no information about the hotel (where to find the pool, different restaurants, etc). The room itself was clean but extremely small. Also, my wife requested a refrigerator since she is breastfeeding and needed to keep milk cold overnight. She called several times to the front desk and explained the situation but was repeatedly denied. Your website states that your hotel goes the extra mile to make sure all guests are satisfied. You need to take that statement off your website if you treat all guests this way! I am leaving very bad feedback to your hotel website and the website on which I booked the room. I am never again booking with westin hotels and any other brand related to westin. For what we paid to stay there we could have gotten much better treatment at a holiday inn (and much cheaper). We'll book with them next time. Adam
had a great stay exspected a little more service was great but they had a few technical dificulties with the elevators very freindly and helpful staff room service was alittle anoying knocking on the door early every morning but i enjoy the view and the comfort of the bed
I stayed here for my 13th birthday with two of my friends. We took the Marta down to the city, and we walked from the station to the hotel. We got a suite with a double bed room for my parent's and sister, and a king bed for us. A staff member surprised us decorated it with balloons and confetti. It was very nice! The view was amazing, and the windows were very neat. We went down to the pool, which was very cool. The roof opens up in the summer, making it an outdoor pool, and closes in the winter, making it indoor. Later, we went out to dinner at the Hard Rock Cafe, which we could walk to. For dessert we went up to the Sun Dial, which we took the elevator up to. It was a very neat experience. We all enjoyed the spinning part of the restaurant. We were able to explore the hotel (lobby, gift shop, etc) without getting yelled at by a staff member (we were scared we were going to). I wish I could go back in time, because I had the time of my life.
The Westin Peachtree Plaza does not protect their guests
By A Yahoo Contributor, 4/21/08
The Westin Peachtree Plaza does not protect their guests from break-ins or employee theft. Your personal belongings that do not fit into tiny safe, may go missing and The Westin Peachtree Plaza will do nothing about it. The Westin Peachtree Plaza will hide behind policies and will show no effort to help - You, the paying guest. This happened to us when we stayed there with our 2 children, my wife's watch went missing. In the beginning we got phone calls from them, and it looked that they will do right by us, but in the end, after almost a year - no more phone calls, only a letter that informed us that legally The Westin Peachtree Plaza does not have to do anything for us. I want everyone to be aware, and make an educated decision were they will be staying, that if you choose to stay at The Westin Peachtree Plaza you may be trading something dear to you for a view from the window! There are other great places you can stay at.
Palm City, FL
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