living less than 2 miles from your store, O Charlies HAD been our favorite place to eat out. until the last couple of weeks. about 3 weeks ago, my wife and i came in and sat at a high top near the bar, as we always do. staff walked past us numeras times without as much as a hello. 5 minutes pasted still no one. 6 minutes, and still no one. i might mention, that we usually come in before 6 and at no time was it over crowded. being an ex 24 yr. employee from H.D. i know what good customer service is. and it doesn t involve passing someone without at least an eknowledgement. that they see you. WELL. last evening sun. the 10th was our 34th anniversary and we decided to come in to eat. same thing happened. we sat at the high top, servers were in a little powwow at the corner table, and as they dispersed, no one even made eye contact, let alone a hello . if the floor mgr. is in a blue shirt, she walked passed us twicw. i was fuming! we waited 5 minutes and got up and left the place for good. i told the door greeter how mad i was ,and she offered to call the mgr. i told her she walked past us at our table twice without a hello we are done! your ex customers tom and diane moore 2901 hadrian dr. snellville ga. 30078. feel free to call me to discuss this horrible customer service and be prepared to be left on hold for an extended period of time.
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Welcome to Americas Best Value Inn of Decatur, conveniently located off I 20 and 285.This hotel is under 10 miles
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