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The food quality is a hit and miss, sometimes it tastes good, sometimes it tastes ok. The service is terrible however. They are fast for the most part, but they will always forget to bring something. The previous time I ordered to go and they did not include the salad that came with my meal, but they charged me extra for the extra salsa I ordered. Last time I took my wife there and we both agreed that our server was mad for some reason. He did not ask us how our food was or offer to refil our drinks. I guess they were short handed and he wasn't happy about it. At the end I went and paid leaving the tip on my card and making it an even number. When I checked my statement online, I saw they charged me extra 50 cents. Now 50 cents is not a big deal. It was probably a mistake, but I wanted to let them know about it. If they charge every customer 50 cents more that's plain stealing. I expected the manager to say that it was a mistake and apologize, I didn't even want my 50 cents back, but no - he started arguing with me. The sad thing was, I believe he was the owner of the place. The lady who sometimes works the register is his wife I suppose, and she isn't any better in her customer service skills either. They might gain 50 cents, but they lost me and my wife as customers!