Maggiano's - Italian Catering & Restaurant, Charlotte

Great Restaurant! Emazing Food!! Best in Charlotte.

If you want good Italian food, Maggiano's is the place -- but go on a regular weeknight for good service. This was our 3rd experience at Maggiano's in Charlotte. The first two were on week nights, but this time we went on New Year's Eve. We had a 7 p.m. reservation. When we arrived we were told that the 5 p.m. crowd hadn't left, and there would be a 15 minute wait, which was fine. At 7:30 we were told our table was being made ready. At 7:55 we were told the same. At 8:05 we were taken to a table that was still being set up. There were 15 in our party. Someone mis-counted because the couple at the next table were asked to move to another table so they could add that table to ours! I was mortified. We were left standing in the way of the other diners and wait staff while tables were made ready. At about 8:45 a tray of appetizers was brought to one end of the table, but nothing was brought to the other end for another 20 minutes. Wait staff were confused, carrying trays around asking who ordered the food. Water and tea glasses were left empty for long periods. We finally finished the meal at 11 p.m.! New Year's plans for several in our party were shot. This experience was not limited to our table. Other diners who were seated before us were still there when we left. Apologies were made, but I would like to know what went wrong. The food was good -- but not great. The service was poor and disorganized. Chaos would be the best one-word description of the evening. What a shame!

Maggiano's is a pretty awesome place! Their food is excellent and the service is top notch, too! We've gone for anniversary and family dinners and have never left without being completely happy with our experience! Highly, highly recommend!

The food portions are huge, the staff is very courteous (which is something lacking in some restaurants), the atmosphere is appealing, and did I mention the food is yummy? Highly recommend!!!

Maggianos is perhaps my favorite Italian restaurant. They have a great menu in which everything is sold ala carte, and is enough for at least two people. The setting is nice and the servers and wait staff very helpful. My favorite dish used to be the Salmon but I think they have replaced it on the menu. Regardless, you will definitely be taking a doggy bag home due to the large portions that they give.

Had my birthday here last Jan and it was the best. Lots of great food and wonderful service. Chicken parm, Mussels, and many pastas. IT WAS GREAT! YOU MUST TRY!

Lovely place to eat and have a meal with your friends or family. Not to long of a wait either.

There pasta is great but you will not find a better filet mignon. Great service. Plus it is attached to the mall so your wife can go shopping while you enjoy a couple micro brews.

One of the best places in Charlotte to eat. The food is great but the service was subpar. I loved they way you could just sit and have a wonderful meal without to much interruption but the service was just very bad.

Made a reservation because the wait time is always too long. Still waited nearly 30 minutes though after we arrived in time for our reservation. The waiter couldn't remember the specials and hadn't taken time to write them down on his pad and couldn't answer basic questions about the menu. Refills on our drinks arrived as the bus boy was cleaning away our plates. I had Chicken Saltimbocca... couldn't taste the prosciutto, the cheese looked like it was fresh from the dairy section at the Harris Teeter and quickly cut and slapped on top. The chicken itself was good. All in all the food was average, and the service was really bad. Very disappointed.