I work in the restaurant business and I'll tell you this place is top notch!! We love Frankie the bartender. We had been there once before and our second time back she remembered us and even gave us a heads up on an opening at the bar on a Saturday night when we were waiting for a seat. Nothing better than awesome food and a server who cares. Keep it up PF Changs
PF Chang's is absolutely phenomenal! If there's a line... it's definately worth the wait! My favorite is the Hot Fish dish - with a light black bean sauce (slightly spicy). I have cravings for it! The staff are great - very friendly. This restaurant is awesome and a MUST try.
I have gone twice to this Charlotte PF Chang's restaurant and have had a sensational experience. It is unlike those traditional chinese restaurants where the food is either from a buffet or the waitress or waiter doesn't get to know you at all. Moreover, if you can afford to cut back every now and again, you should try out PF Chang's in the Charlotte region. Some foods are a bit spicy, but nothing that you can't handle IMO. They do have non-spicy food too in case you can't handle the spicy delicious meals. :-)
I have been to PF Chang's numerous times in the Orlando area and had wonderful experiences. My experience at the Charlotte location was horrendous and discriminatory. We arrived on a Fri evening around 6:30 pm and were pleased to find no line, nobody waiting to be seated, and see several tables still available. I advised the main hostess that we were a party of five, but that three of the five were children. We were getting ready to follow a hostess to a seat when the main hostess informed us that there would be a 45 minute wait. I thought she was joking at first and then when I realized she wasn’t, I reminded her that there was nobody in the waiting area but us. She unsympathetically said, “We don’t have a table for five.” I asked her, “Can’t you put two smaller tables together?” Her reply was, “We don’t have any together.” Having seen MANY empty tables side-by-side through the window when we walked by the restaurant, I pointed them out to her. She shrugged her shoulders. Let me repeat that: SHE SHRUGGED HER SHOULDERS. It soon became apparent that we were not welcome there, for whatever illogical reason. I was embarrassed. Not for me, not for us, but for P.F. Chang’s. I was embarrassed that they would have a hostess who makes $7 or so an hour deciding who gets seated and who doesn’t as if it’s an exclusive nightclub when, in reality, it’s a chain restaurant. Yes, a chain restaurant. It was obvious that there was nobody else waiting. It was obvious that there were tables available. It was obvious there were tables available that were side-by-side. It was obvious that there were already families in the restaurant. It was obvious that none of us are “big” people, especially the children, so we all could have even have been seated at a four-top with an extra chair added. And, if it matters, it was obvious that we were not improperly dressed. Other restaurants in the Charlotte area are more deserving of your hard-earned money.
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