Napoli's operates 10 locations, serving Parkersburg, Vienna and Mineral Wells in West Virginia as well as Belpre, Marietta, Barlow-Vincent and Little ... More
Napoli's operates 10 locations, serving Parkersburg, Vienna and Mineral Wells in West Virginia as well as Belpre, Marietta, Barlow-Vincent and Little Hocking in Ohio. The menu consists of Pizza, Pastas, Subs and Salads. We offer carry out, delivery and dine in service. We use only he highest quality products, Trans Fat Free Oils, Barilla Pasta, Hormel Meats, Sapporito tomato products and use only Real Cheese. The recipes used to produce the products are the same as they were when they first opened. Napoli's Pizza was founded in 1966 and has been serving the Mid Ohio Valley ever since.
Never order from them. They do not stand behind their product or offer good customer service. If your order is cold... too bad they will not correct it and send out hot food. When you try to talk to someone in corporate office they do not care to deal with the problem all they offer is $2.00 off your next order. When you spend $20.00 and up just to get a pizza delivered these days most would prefer it be hot when they get it and when all you ask is that they send out a hot pizza to replace the cold one they tell you NO.
The last time I order from Napolis they forgot to bring my breadsticks. I call them back and she said they could deliver them but I ask if we could just get them the next time we order because by the time they would get to us we would of already ate our meal. I was told that was fine. Today I call in an order for almost $30.00 and ask for our breadsticks and was told NO. Spoke to the supervisor and she said no and that it was not list as a credit for us and that we havent order since March. What does that have to do with anything I dont know. Needless to say I cancel the order and call Pizza Place, which is better anyways!
the lady that answers the phone and calls herself the owners wife if one of the rudest people i have ever encountered.. we placed an order of over 50$ and was told they couldnt promise not to put mayo on one of the subs because they are not subway they are a fine restaurant ..lol they then forgot a side item and refused to correct it.. i HIGHLY advice not ordering from this establishment .. to treat people with such disregard and total lack of respect is beyond me.. and they expect to be paid for this kind of service.. this is not the first time i have had issues with this business just the last time i let it go unheard!! when i called back in.. they left me on hold for over 25mins until the phone lines shut down!! this is HORRIBLE business!!
The one on Route 95 really sucks. There service is lousy, the Manager does not know how to do his job. His wife is always there even though she does not work there. Yells curse words, trys to boss people around. She dont work there, so what business does she have always being there stiring up trouble. Harrassment goes on 24/7. The food sucks, and health hazards are everywhere! You can not eat in the dining room and have a pleasant experience, due to all the trash talk, not a place to take little kids thats for sure!
This place has the worst service and the management is rude! If they forget something on your order, they will not deliver it if it is under 6 bucks. You try to discuss it with them and they are just very rude about it! Apparently they only care about the money they make, not customer service. I will never buy their product again.
The food is great if your willing to pay for it.....2 subs, 2 lg fries, extra sauce for subs on side($2 each). total price with delivery 30.00......I can eat at the steakhouse cheaper.....the subs are great but they are overpriced and they are still hammering everyone with high delivery charge that was instated back when gas was 4.00 gallon...they never dropped the price when gas fell to 2.00 gallon......they just gorge the system.
My husband and I went here with two friends. We all ordered at the same time. I wanted a veggie sub with no olives. The waitress brought me a veggie salad with no olives...then after everyone else was eating I was brought my veggie sub, which HAD OLIVES ON IT! Three times and it was still wrong!!! We told them to forget about it because everyone else was done eating. I got McDonalds instead...much better! Never will I go to Napolis again!
The prices and food are very comparable to the area. The amount of meat that is placed on there subs are way more than those of other sub stores that will cost you the same amount. The pizzas are ok I am not a fan of frozen dough that is used.
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