I will never eat at Huddle House again. There is a particular cook there who is entirely rude and obnoxious. After witnessing him degrading a wonderful waitress who always provided the absolute best service I have ever had (not to mention insulting me personally) , I complained to the manager. I found out the cook is still there while the waitress quit after being the one to get in trouble over the incident because, as the manager told me, she spent too much time interacting with the customers. I guess the customers just aren t important to the Huddle House corporation when a rotten employ is much more valuable to them then one who is above and beyond in friendliness and service. My complaint and eyewitness account of the incident were completely dismissed and ignored.
This little place has excellent service, the prices are great, and the food is always prepared fresh and served hot. My family and I have eaten at this Huddle House at least 10 times, and have not once been dissapointed. It order my eggs over easy, and they were served a little runny for my taste. The waitress explained to me that these eggs were in fact cooked over easy, and that I might like to try over medium. I tried 'em over medium, and they were perfect for me. I learned how to order eggs at that meal, and wasn't charged extra for my mistake. Now, That is service. Thanks Huddle House!
This was a real nightmare. When we went into the Huddle House, they were kind of busy. It is understandable that we would wait for our food. Well we waited over 30 mins to get cold food. The waitress came back only one time to check to see if we needed anything. I will not return to this restaurant and I do not recommend it to anyone, until they get some quality help in there.