Horrible Service, Adequate Food
Having read reviews in both Time Out magazine and a local Turkish publication, I immediately made a reservation to eat at 360. The restaurant is located on Istiklak, the main shopping street in Instanbul on the top floor of an apartment. The view is breathtaking.
When I arrived at 10 pm (on time), I was told my table would not be ready for 10 minutes, so I had a drink at the bar. At 10:30 when I inquired on my table, I was told a table was ready. It was a table that obviously was not used, since it was in the most high traffic area of the restaurant, offering no views, other than the staff and guests going to and from the toilets.
I asked for a table outside, as I had originally. It wasn't until 11 pm that I was seated.
While the waiter was taking my order, and I was asking about daily specials (there aren't any), another waiter handed him plates to take to another table and my waiter literally walked away from me while I was in mid-sentence to assist another waiter.
When I returned, I explained that I thought that was inconsiderate, his response was, "This is how we do it in Turkey." Rather than cause a confrontation, I bit my tongue and placed my order.
To make a long story short, the food was adequate - I couldn't complain. I had the East/West platter, featuring variations of beef. I probably should have ordered seafood, as I've had some of the best seafood in the world in Istanbul. But, regardless, the meat was prepared well and the portion was sufficient. Layout of the meal was also innovative.
However, based on the absolutely atrocious service, I cannot justify a favorable rating for this establishment.