The staff is wonderful and has been for years. This doesn't compensate for poor food. I have written them twice and have found no improvement. The muffins on their sausage have been terrible and their diet coke tastes like it has cleaning fluid in it. Inside fountain cokes are better. I used to frequent this place once or twice a day. I now go maybe once a month, and then only for a double cheeseburger and a shake since their coke is so revolting. They probably do better for most people but I buy only certain items that they don't do well at all.