me and my BF went three times. First two times were breakfast time probably about 8 or 9am. We got our food within 15 minutes and loved there apple pancakes.
The third time we went was dinner time and my son was with us. Took 30 minutes to get our food and ontop of this my son did not get his food until after me and my Bf were done eating. My son was really getting rowdy and annoyed, he is only 3 so you can only keep a 3 year old calm so long in a restaurant. I was very angry about this, totally poor service and the dumb thing is it was not even busy, the two times we came in the morning it was packed and we got our food fast where the third time we went there was barely anyone there and it took forever to get our food.