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On January 21st, my friend and I had a delightful lunch. Everything was fine so I paid my bill with a credit card and left an $8 cash tip. Today, I noted that my credit card was charged for the lunch as well as another tip ($6.97). I called my bank and explained that I was overcharged as I paid the tip in cash and charged the actual lunch expense. My banker was nice enough to call and speak to manager who refused to refund me $6.97. I told that manager that I was not pleased and that if Mo's didn't care about its customers, they could keep the additional $6.97. I further stated that neither I nor my friend would be back. Even though the food is good, when you have a manager that doesn't care about its customers, I cannot in good conscience recommend the establishment. We went to Mo's four times and spent over $200 there. I cannot believe that the owner is employing such a poor manager. Additionally, the decor is dated and could really really use a good cleaning, too.