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By A Yahoo! Contributor, 2/19/08
It used to be better. Food quality is still reasonable good, but they are too successful to care about you.
The food is excellent, among the best Sushi and Sashimi you will find. The service has gradually declined over the past several years, and the overall attitude of the establishment requires that you simply put on a coat of armor and ignor the cold and uncaring attitude you will encounter.
Policies have changed with success. It is not possible to make reservations unless you have a large party or it is a special day of the year. You can take guesses about how many comprise a large enough party or which days you may be allowed to make reservations. Rules change to fit the patterns of the weather.
When the place first opened it was gracious, welcoming, and friendly beyond compare. Now, well. After entertainiing large parties there many times, and racking up huge bills, repeatedly as a business customer, I was amazed to find that I couldnt make a reservation. When you know you cant get out of a place for less than $150, you figure some allowances need to be made, but no. Success has overtaken the past cordiality, and maximizing the rings at the cash register is all that counts.
I am looking for other places to eat...and I recommend you do the same...unless you just love good Sushi and dont care about being treated like a grazing animal with a credit card.