This place is great. The food is very good and they have a nice diet menu. The people who work there are also very friendly and always smiling (especially the older lady, she is so nice!). Even when taking your order over the phone, they are polite and make sure they have it correct. To me, this is what really makes them special.
After my favorite Chinese place closed down, I had stopped ordering other places in the area because they were all terrible - until I came to this place.
Hunan Express is the place to go for tasty, reasonably priced food ready for pickup in 10 minutes or less prepared for you by friendly, smiling people. It's not the best Chinese I've had (the award goes to my dad for that) but I can't find any fault that takes away from the combination of speed, service and value for the money. Delivery is available and fast but I prefer dropping by and seeing the smiling faces of the staff. I always leave with a big bag of hot food and a smile on my face.
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