i have been a customer for years, even when they were at their old location and let me tell you that, not only has the service been in decline the last few years, but the prices have risen incredibly and the food is simply not close to satisfactory. you may ask yourself, why have i gone there for so long if it was so bad? because it is the only indian restaurant in reading. i usually frequent the sunday buffet, heck, i plan my weekend around it many times. the restaurant is supposed to open at 11:30, but that rarely happens, and on the odd occurance that it does happen, there is no food ready so one must sit and wait. they also used to have fresh naan on the buffet at all times, and if you eat indian food tradionally as i do, you use naan as a utensil, so i really cant eat without it. so sometimes id have to wait until noon to get any food, then for another 15 or more minutes to get naan. i even got so angry about it once that i mentioned something to the owner. she got snippy with me and said, we cant keep it out all the time, we make it to order now. so now, they dont even put it out on the buffet, they only get you a few pieces once you arrive, which, by the way, has to be made and if you want more, you have to ask and it takes time. now, even if you get there early, youd better hope that there arent many people there because it takes forever to get the buffet refilled. i have had to wait on several occasions, even though there were only a few people there, and have watched other groups of people become irritated with the lack of food and just stand at the buffet in order to get them to hurry it up.
so, onto the take out. the take out is actually the best thing here, its made fresh and no need to sit in the restaurant with crazy, loud, irritating indian music blasting in your ear. HOWEVER, it will always take much longer than they say. my wife and i ordered take out the other night, we placed the order at 4:30pm, we also ordered two different dishes, a side, and some naan. we were told it would be 30 to 40 minutes. well, my wife arrived at 5 and at 5:30 she was still waiting for our food. the other owner, a surely man with the attitude of a stubborn camel, came out, barked at my wife that it will take a bit longer because they make it fresh.......???? so 5:45 comes along and they finally get our order together and remark to my wife that it took so long because they forgot to make the naan. the entire bill came out to 70.00, which is rediculous for what we got, and they didnt even throw in the naan, that they forgot, and took even more time to make. not happy.....BUT WAIT, it gets better.
so i have gone there for the usual buffet and a few times and had gotten sick. i sort of brushed it off because i was never sure if it was the food or something else, but it has happened more than once. so this past night when my wife and i had this whole take out fiasco i got sick again. it woke me up at 5 in the morning with severe stomach cramps, i wont get into the details, but my wife also got sick, so it was further confirmation for me that it was the food.
so even as much as i love indian food, i will never go back there. ive had enough of price gouging, subpar food, bad service, inconsideration and worse, getting sick from ill prepared food. this is your warning, proceed with extreme caution, or you may end up in the hospital, with an empty wallet.
Shame on you! those who have written negative reviews about this restaurant. I don't understand how someone can live in the Reading area where there is almost nothing exotic to eat, and have the temerity to bash the ONLY Indian restaurant for miles. Not only that, but the food is excellent here. If there are any criticisms I have for Aashiyana, it's that it seems like they're struggling a little bit. They seem understaffed and a little overwhelmed when the restaurant starts to get crowded. Considering the quality of the food though, I find it a shame that this is the case. And, I find it appalling that people would write so many scathing reviews about this place and not expect it to impact their business. If you don't like Indian food then don't write a review about it; period. You people in Reading are never going to class up your crappy little city if you tear apart a start up restaurant. i think the real problem is that most of these reviewers have no taste.
recently ate here (3/2010). I have been to many indian restaurants around the US and the world. This is the worst I have been to. The food was extremely poor. The samosas had no flavour. The buffet food was of a very poor flavour, with obviously cheap ingredients. I have never had such poor naan bread. Stay away!
My family and I ate at this restaurant over the weekend and had the worst experience! The owner was rude and very unaccomodating as she was too lazy to make any dishes that we requested. We could hear her complaining in the kitchen about how we had asked for a dish off the menu instead of eating the buffet. The food was too salty and only lukewarm instead of hot off the stove. The paranthas had the consistency of pizza dough and had no flavoring.
DO NOT EAT AT THIS RESTAURANT!!