We just got back from a stay on 3/22/08. The Hotel is not very clean. Both my son and I got bit while sleeping (bedbugs?) We were very itchy while sleeping. Also, the mini bar items were all expired (some over a year expired!). The soda machine items were also months past expiration date. The front desk staff is for the most part very unfriendly and unhelpful. For the price, you are much better off staying at the Hershey Lodge or and off site property. The rooms are VERY small and not what you would expect for $300+ per night. The indoor pool and the Circular Restaurant were both very nice and the best thing about this hotel.
My sons and myself stayed at the hotel in December since we were going to see a wrestling event at the Giant Center. When we got there after our 2 hour ride we had to wait to get in our room even after i made reservations and told them we would be early. When we finally got our room we went in to find that it was someone elses room. The peoples stuff was in there thank god they were not and you would think that when our luggage was delivered they would've took notice to that. For 380.00 dollars the room was very small. I also had a chocolate gift basket and milk and cookies delivered to our room included in that price. The kids loved it and the hotel is really beautiful. They espically loved in the lobby the hershey charcters there to greet them. Although our mix up when we first arrived we really did have a nice time.
I loved the hotel it is a old hotel with history of milton hershey and the way he astablished his career as a chocolate maker. the spa is nice and the staff is great the room service is great and the turn down service is nice they clean up and make the mbed so all you have to do is slip in bed
the ampshere is great and it is near all the main attractions and the nice thing of it all the price is nice.. we are going back
the dinning room has good food alittle pricy but good . the pool and gym is alsome and the cocktail lounge and all the cafes and dinning room is great.
they have jaz and music at night and the night life is alsome. the romance packages are great they spread rose peddals and give ya some bubbly to get the romance started and the chocolate is to die for they give hershey kisses at bedtime five in a row and a sweet dream letter . i say i was pleased
This spa was fantastic. From start to finish everyone was incredibly friendly. The services both my husband and I had were amazing (scrubs and massages) and we loved the lunch in the Oasis. We would definitely recommend this spa to anyone!
This is by far the greatest hotel/service i have ever experienced. A++
The service was amazing. I felt like a king staying there. I would recomend this hotel to anyone interested in a great experience.
For a 4 star Hotel the staff was unlikable, not helpful and all seemed miserable. Most of the spa technicians were good, which made up for the general feeling that everyone there pretty much hated their job. The place was beautiful and pristine. If you can overlook grumpy personalities while paying top dollar for their services, then you'll love the place.
A beautiful place for romance, great food and the spa
is wonderful. If you like chocolate wow this is the place for you. I especially liked the walk in the woods and playing shuffleboard. The circular dining room is lovely.
I did not stay at the Hotel Hershey, however I made a point while in the area to treat myself to a few Spa treatments. I have been to many spas from Arizona, New York and several in the Caribbean. This spa was amazing. The treatments were first-class and the technicians were well trained. However, my favorite part of the experience were the lounging areas and all access pass to the gym,pool,and fitness room for your day at the spa.
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