A manager by the name of Nicole was very rude to our family when we came to this restaurant. All we did was place an order at the front desk, and she glared at us, and she slammed the cash register. She did not crack a smile the entire time, and she showed no signs of friendliness whatsoever. She was not customer service oriented in the least. The people working under her seemed to hate their lives. If she didn t like her job, that wasn t our fault. We left her a note telling her to grow up and learn customer service skills. No thank you, we ll go elsewhere.
I recently visited this Burger King and was surprised by the disrespectful attitude of a young lady named Ashley Rupple. If my employee told a customer to go somewhere else if they didn't like the service that would be the end of their employment. But I guess that's the way this company operates. Keep employees who aren't as good as they think they are and fire employees who are worth their weight in gold. I don't think I will visit this Burger King again.
This restaurant is pretty gross, like the nearby McDonald's it is very overcrowded often with huge bus loads of people coming in, leaving the family who wants to eat there with a huge line in front of them and a long wait time just to get food. Restaurant is also dirty and there is not enough seating for all customers. I guess if your a tourist who needs a quick bite to eat it is not bad however this place is clearly geared only for tourists, locals need not apply. The Burger King on Military road which is a hop skip and a jump away from this one is better and much less crowded. I haven't been here in a long time and I will not be returning. There are much better, less crowded places to eat in the same area. I give 3 stars because the food is the same as every other Burger King but the wait time and service is bad.
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