The subs are amazing but the customer service sucks. First of all when I called my subs in I felt rushed on the phone. After every sub I ordered he asked is that all everytime. Plus when I got there to pick it up the girl at the cashier was very snippy with me I wont get into too much detail. But she was just laying out the orders on the counter, saying order up and not calling out the customers names so it got confusing....it was very busy there. So I almost grabbed the wrong order and she snipped at me in front of a crowd. I told her I was sorry and I didnt understand her. Its by the grace of God I didnt flip out on her. Goes to show I wont be going there again anytime soon. Is it too much to have good food and customer service at the same time? Seems to be.
The service and looks of the place is part of the Violas experience. You want rude, go to the Elmwood shop. I love it, It's like the soup nazi on Sienfeld. Give me your order and move along, there are people behind you. Violas has been at these two locations since I was in school FOR A REASON! Great subs, Great selection. Please clean your table when your done, I might sit there when your done. Think you'll get better at Subway? Hurry up and eat, there are people behind you. I LOVE VIOLAS SUBS !!!!!!!!!!!!!!!!!
WAS AT VIOLAS JUNE 8 WITH 4 OTHER FAMILY MEMBERS TREATED WITH NO RESPECT CRUDE DIRTY GROUP OF WORKERS IT WOULD HELP IF THEY WASHED THERE HAIR AND WORE GLOVES WHEN DOING THE SUBS .CRUDE CRUDE RUDE RUDE STAFF
Those people are sooooo rude, i will never go in there again.They act like their doing you a favor by making your greasy grizzle and cheese they call steak.Some people recommended the place for good subs,WHAT A JOKE!!
Are you kidding me?! 'Best' steak and cheese sub around?!?! NOT!
If you like your sub to be prepared by dirty bare hands, grizzly steak so tough that you can't even chew it, and I found a HAIR in the 2nd bite I took! I couldn't even eat it. GROSS! Worst sub I have ever had. Extremely rude staff, filthy kitchen and rest room. What's up with the 'old as dirt' cashregister???!!! Hiding something from the IRS??? Subs are over priced, buy a new cash register and take a shower!
RESTAURANT IS A BAD JOKE!
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