Riveredge Resort, Alexandria Bay

The staff was friendly enough, but the rooms were a lot to be desired. Advertised as having a wet bar and it consisted of an extra sink in the room. There wasn't any information on the hotel and/or it's services, e.g. restaurant, bar, pool, etc. No information on local sites of interest, either. Room had 1 desk and one TV cabinet which contained 2 drawers suitable for clothing. The air conditioner did NOT work. If it wasn't such a cool week, we would have suffered from the heat. All this for only $219 per night??? We were very disappointed.

Hotel staff was very unfriendly, during check in, the girl that check us in acted like we were bothering her. Never made eye contact with me during the whole process. actually made a copy of my AAA card. Travel 10-12 times a year and always use my AAA card for discount when booking and never had to even show the card let alone have a copy of it made. We had to leave notes to get coffee, toiletries and tissues replaced. Room could have used a good dusting, kind of beat up in places. still has key locks and you have to hang up a small sign around the door knob for privacy, which kept blowing away if a breeze came through. Hotel charges a House keeping fee!!, never heard of that before. there was no bellhop service available, which for the money I would have expected at a resort hotel for this price. Kind of felt the the hotel was more interested in the rich coming for dinner. Hotel is on other side of Bay and you have to walk around the bay to get to downtown area, was a good 10 minute walk. Would not recommend A-bay to anyone. We found the area on a website listing for honeymoons and figured the week after Memorial Day would be great. We had planned on taking a nice dinner cruise or day cruise around the island and then go out dancing and socializing at night. However,nothing is opened. the area is like a ghost town. Most times we were the only customers at the resturant or bar we visited. Their season is July and August. locals say that it gets busy when school lets out, yet there is nothing for kids in the area. the town is litter with bars, well over 20 bars within a five/ten minute walk of hotel. other then that not much, many buidlings were outright closed. Many areas are dumpy, junk all over the place. What I found strange was the attitude of the locals when we told them we were staying at RiverEdge. The hotel is not well received by the locals. not sure why, but it was like a curse after we told locals where we were staying, really weird. Not a place I would ever visit again or recommend to others. Kind of put a damper on our 2nd honeymoon.

Last Pirates weekend was my first trip to Alex Bay where I was engaged to my future husband. As a last minute trip, we stayed at the Edgewood resort. The room was new and impeccable, and the amenities were good. Upon re booking our anniversary weekend we decided to stay at the so called BEST place in town the Riveredge Resort. We booked this in January and the trip was the begining of August. The channel front view of the castle was breathtaking and the pool and spa were nice, not amazing. The room was hideous! I had invisioned a romantic weekend with my man, but it was hard to feel sexy when your suite looks like a room in a nursing home or your grandparents spare bedroom. A little more than disturbing! I wouldnt stay here again. There was a suprise extra $150 tacked onto our already $600 bill for the weekend. For almost $800, you would think they would have a continental breakfast, but this is not the case. I dont doubt that this was once a fabulous hotel, but unless there are some changes in management and some serious updating, this is not the place for us!

If you are going to be in A Bay you might as well stay in the best hotel in town and that is the Riveredge. Granted, the decor is a bit dated and the owner should pony up some money to fix the place up, but it is still the place to be when traveling to this region.

Great room...GREAT FOOD...nice courtious staff...and the room was very clean and confortable. Price was not great....but it was a Saturday night!! I will definately be back.