For me personally the place was mediocre, even though my little boy thought it was fun. I felt it was too crowded and wondered how special a birthday party for a child could be there when 7 other kids are doing the same thing right next to them, everyone sings happy birthday at the same time and every one blows out their candles at the same time, and take turns high-fiving a giant rat... -_- Fun for a weeknight maybe but I would never suggest for a birthday. But all personal feelings aside, the service was good, some employees better than others, pizza was okay, and cleanliness was decent. Average at best, but definitely not my kind of place.
Never will I take my child here again!! The wait staff stood around talking to each other so i waited forever to be seated i then got up to look for my child after waiting for our food for a half an hour and they had thrown away my food and drinks and cleaned my table. The service was terrible!! I called corporate and they did refund my money and said they would deal with this matter.
I had my 8 yr olds birthday party at chuckie cheese and they were very nice and polite i never had a issue with it. The party was very enjoyable the kids had a great time and i would recomend any one in the syracuse area to use the chuckie cheese i am going to drive a hour and a half agsaain this year to go to chuckie cheese for my daughters birthday it is well worth as well as we were treated last year eveyone was very polite and nice it was a very rememberable birthday i hope it is the same this year.
we had a party of 22, 13 adults and 9 kids on Feb 26th @ 12pm saturday. I had to buy 2 cakes becuz they were too small, We had to ask twice for and speak to a manager to get out goody bags & ballons, our ice cream & tokens, Chucky didnt visit our table and the musical show was for 5 parties,my son could barely see it! we were rushed the entire time, and our table was getting cleaned and 22 peoples stuff moved to a booth while we were still eating for a party of 5 to use our table. I spent $250. on a horrible experience both tables on either side of me were aso complaining about the treatment I will never go to chuck E Cheeses again and I will speak against going there to anyone I can every chance I get, no single mother with a minimum wage job who scrapes to spend $250 on a special party for her child should be treated and humiliated as I was and all of my guests were! No one should for that matter! Never Again!!!
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