When you think of Dominick, you think of HOMEMADE, fresh from the oven, made from scratch array of entrees to desserts. As you enter the front doors ... More
When you think of Dominick, you think of HOMEMADE, fresh from the oven, made from scratch array of entrees to desserts. As you enter the front doors and smell the aroma of homemade sauce, you face the difficult decision you'll need to make. What's for dinner?
Dominick's is probably the most over rated restaurant I have ever been in.
The food is okay but nothing special and yes the portions are generous but if it isn't excellent then size is not important. I really do think they could do a lot better but they have lots of business so really do not care.
I avoid Dominick's at all cost.
I had heard good things about Dominick’s, so a party of six of us went there on Sunday afternoon. It was very busy - we were told it would be 30 minutes but “probably less” - actual wait was 40 minutes. Waiting area was dirty, but I was willing to give them a pass due to the crowd. Once we were seated, I noticed that the floor was very dirty as well and the table had a bunch of crumbs on it (I later watched the busboy clearing tables - he removed the paper placemats and dirty dishes but never wiped down the tables). The waitress was friendly but frazzled and was not very knowledgeable - she had no idea what beers were served and struggled to explain even basic menu items such as lasagna. She came back quickly with the drinks but then we had to wait 15 minutes to order. She took our order and disappeared again. After another 15 minutes, our soup and salads arrived along with a loaf of bread. Any good Italian restaurant I’ve ever patronized serves bread shortly after the orders are taken but before the appetizer
It was another wait for entrees, and when they did arrive two orders were missing (had to wait another five minutes for these) and one order was wrong. One of us ordered the Chicken Parm with Stuffed Shells from the menu, and what arrived had plain pasta shells in sauce instead. The plate went back to the kitchen, where the chicken was put onto another plate and brought back with the promise that the stuffed shells would arrive shortly. The shells finally arrived after we were just about done eating.
All of this was somewhat understandable (if not excusable) because it was a busy Sunday afternoon, and I was ready to forgive the staff at Dominick’s because I’d heard the foods was pretty good. Unfortunately, the quality of the food did not measure up. The lasagna dish was surprisingly small and overcooked on top. All three chicken dishes were overcooked and the pasta sides tasted as though they had been prepared in advance and sat around. The pork dinner special was gray and bland. The best dishes were the Philly Cheese Steak sandwich and the long awaited stuffed shells.
It was a very, very disappointing experience. No manager ever came around to the table to see how we were doing, so my wife attempted to find one as we were leaving. The woman she spoke with was abrupt and not sympathetic at all, and we actually caught her rolling her eyes after my wife walked away. We will not be patronizing Dominick’s again.
We live in Eastwood and head over to Dominick's when we are really hungry. The portions are huge and the food is pretty yummy. They also get a number of their deserts from Biscottis (same family I think)!! So don't skip desert and ask for the Chambord cake!
I've lived in Syracuse for five years and every time I have been talked into
trying this place again I swear I will never go back. The food is moderately priced,
and, except for pasta, which they have no idea how to cook, mediocre. Most of the
dishes appear to be frozen, commercially prepared meals,re-heated in their kitchen.
This is pretty typical of restaurants in this price range in the modern world,
and not something they can be faulted for,
which is why the ambience is more, not less important.
That is where they fail miserably.
The family that owns this establishment, (and I imagine wrote the six previous reviews),
has no idea how to run a business or deal with the public.
They also have gone through a series of renovations to the facility,
each of which seems to result in packing more and more people into less and less space.
The last time I was there the density bordered on comical. People could not get in or out
of their seats and the wait staff has to pass dishes around to the customers.
Some of this would be excusable if the food were unusually good,which it is not,but the rudeness
of the owners has no excuse at all.
This is a shame, because it would cost nothing to do a much better job.
I live in Maryland now but every time I come home,I always try to make it to Dominicks.The food is excellent,service is great and now even more so,the ambiance is wonderful.I have been going there for over 20 years and it only seems to get better every time I go.Keep up the good work Dominicks!Change is Good.