I just went to the Guilderland I Love NY Pizza and had the worst experience! The older man who works there sometimes(The thin guy with the mustache) first off does not take orders correctly, this is the second or third time this has happened. He gave me a small pie and charged me for a large pie, he then didn't add the toppings that we requested altho he charged us for it, found this out once we got home and we were famished so we ate it but someone really needs to be made aware that this guy is bad for business. Once I picked up my order the guy tried to tell me that I had ordered a 20 piece wings and after arguing with him that I didn't I finally got to pay for my order but not after he took several calls and my pizza was cold. I love the pizza however the service that I have received at this location(Guilderland 20 Mall) when I deal with this individual puts a bad taste in my mouth... When I deal with the younger guy(The owner I believe) I have no problems. Oh and I took pictures of how he sliced the pie. Unbelieveable!
I bought pizza and wings from the guilderland location. the pizza was very bland and sub par and I order garlic parm wings that were horrible. The wings were extremely dry and there was chunks of garlic in the container. So basically i had dry plain wings with clumps of garlic. I will not be a return customer
THIS IS THE RIGHT PLEASE,THEY HAVE THE BEST PIZZA I been a customer for 3 years, as a server myself i UNDERSTAND THE WAIT FOR GOOD FOOD... some people are so impatient.. if you want fast food go to Mcdonalds if you want great food relax be patient.. THEY are fantastic doing a great job , i'm a true fan! their is a reason why they have a line out the door. Mmmmmm!