favorite place for me and my wife 95% of the time pizza is great and they know how to make some good wings!! its usually very busy so sometime the workers can not be as social but they have never been rude.
What it lacks in ambiance it more than makes up for in terms of quality of food, service and exceptional value. I would recommend the place to those considering a pie, and they have some of the best chicken wings in the area. For a small pizza joint located in upstate NY they do ok by me and others I know. Having been to some of the best places in NY and Chicago I have no complaints...
I ordered a pizza and wings from Double D s last night and paid with my credit card. The bill came to $34 and that is what I paid - didn t add a tip because...well I picked it up and I put money in their tip jar. Checked my bank account this morning and they actually added on a 10% tip - which means they changed the amount on the credit card slip that I signed. I just wonder how many times they have done this to me and anyone else out there. I can guarantee I will NOT get food from there again. Shady bunch of people!
my experience at this pizzeria was absolutely nothing like the one that he describes. the workers were friendly and respectful, the food far better than you will find in any other pizzeria in upstate new york, bar none. good luck finding better pizza in the area, it won't happen.
It is amazing that in this difficult economic environment, that any business would allow rude and ignorant employees to answer their phones. I called to make and order this week and the young lady who answered the phone was very rude. I told her I needed to call back because there were others in the room who wanted to add to the order, the girl abruptly slammed the phone down.
Clearly, this person has no investment in this business. The owner needs to secret shop his/her employees to see how they respond to their customers. Customer service is awful at this place. I'll take my business up the street to Inferno's from now on.
The owner seems like a punk extra out of a NYC gangster movie. The inside is realy dirty and neglected. The food is at best acceptable, but there is frozen stuff that taste better. The rest of the menu is utterly predictable and small too. Avoid at all costs! There are plenty of other places nearby so there is absolutely no reason to go here.
I have been going to Double D's for a long time. The pizza has always been good till this past weekend. We called a order in for two pies and wings, when we went to pick them up and got home we discovered they gave us the wrong pizzas and my wife and I went back with the wrong pie and told them about it. They were very rude and nasty to my wife however they did agree to make us a new pizza. We waited 20 mins for it and then went home, when we opened the box the pizza was burned so bad the chesse was brown and crust was blacken.
My family and I eat some of it and we all agreed that it was the worst pizza we have ever had.
We had a few peices of pizza left my wife had them today for lunch and now she is very sick and thru up. Double D's is not a clean place they make their pizza sauce in plastic buckets wash dishs by hand in very dirty sink. No wonder my wife is sick. I called them and told them what I thought of the pizza and their wonderful customer service.
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