Terrible customer service. Ordered 1 lb of $12/lb chicken salad (among other things). Got 2 lbs. Paid for it before I realized what had happened. When I realized, junior staff were about to make it right when the manager (proprietor?) stepped in and said after ordering 1 lb my wife had been shown the container and consented (which she did not). And even if she had, the fact that the manager thinks an acceptable way to up-sell people is to give them twice what they ask for and then get them to nod their head tells you all you need to know. I and my family from Southampton will not go back.