I lived in nyack all my life, my sister and parents live in the Nyacks as well and in short we all go to Tarentella because they do have the best pizza and service, anyone thinking otherwise is probably and simply just one of those difficult people that we all encounter time to time.
This is by far the best pizza around. Always prompt to answer the phone and take my order. The pizza is always fresh and hot when it arrives. They are always willing to deliver my order promptly. If you ever want fast service take out or delivery this is the place to order from. Living in Nyack for the past 7 years I have never been disappointed. They are a pillar in the community and when ever we have out of town guest this is always the first request when they arrive. Thank You Tarantellas for great meals and fun times!!!
Worst Place to go for pizza in Nyack! The food is ok, but thats not the problem. The problem is the manager/owner there. We have had several issues when our food was delivered to us, and will never even get an apology. The last time we ordered it took an hour and fifteen minutes and the food was hard and cold. We called to let him know and he said its too much trouble to deliver anyway and we should go somewhere else next time!! Yes he really said that. Also he said he doesnt have time to deal with any issues because he is too busy and call back another time. When I told him we wont order from there at work or at home anymore he also said it doesnt matter because he has plenty of business and doesnt need to please every single person. He then hung up and wouldnt answer when I called him back. That says it all about their character! Never again and I hope the owner responds to this so I can get a chance to tell him what I really think of his attitude
Worse customer service ever. Ordered pizza and wings and both were delivered cold and hard. Not edible. I called to let them know and was told there was nothing they could do for me because then they lose money and to find another place to order from. Can you believe that?1?! No apology, no re-delivery, no credit....nothing. The worse part is that just the weekend prior I had ordered $100 worth of food for my family and my workplace orders 8 pies every friday. They did not care that I was a loyal customer. Never Again!!!
Personally I prefer Turiello's and Pizza Bistro, and now even the new Piermont Pizza is also quite good.... I only had Tarantella twice, once when I first moved here, and the bottom was burnt and the slice totally fell apart. Next time I was surrounded by drunken loud kids, and the service was super slow..... But this evening, when my roommate came home crying about how rude they were (and she goes in EVERY night for a slice) when she asked for extra pepperoni, they gave her three extra pepperoni and charged 75 cents.... when she tried to talk about it, they were totally rude, and cruel. They yelled and were quite mean! How and why? I say, screw this low down low quality, burnt pie place and walk to Broadway where the people are friendly and the pizza is great. Stay away from the bearded meanies......
The owner is awful! I didn't get my change back and when I told him, he accused me of being disorganized. He said I shouldn't call him in 100 degree weather (???) and that I should give my money to the homeless. !!!!
LOVE LOVE LOVE this pizza! Their garlic bread is also beyond fantastic, I'm not from NY but my bf IS and I never knew that I'd NEVER had good pizza till tarantellas! He lives like a block away and it's a MUST GO every single time I am there!
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