Utterly disappointing. Given, my boyfriend and I went there just days before they are closing their doors; maybe this played a factor in the awful service we received. We sat for 15 minutes waiting for a server to come by to take our order, and even when he eventually did, we received no introduction or greeting, just a "have you decided?" Our order was messed up, twice, between the appetizer and entree, and the food was simply OK. In addition, the seating situation was awful. We arrived at 4:40 for a 5:00 reservation, and were told to stand nearby because seating would begin in 10 minutes. After 20 minutes went by, I went back up to the host stand, cutting in front of dozens because I was not waiting in line again, only to be given a card and directed to the dining room. Why didn't this happen the first time?!?! Also, while waiting, we attempted to walk upstairs to the bar, and on our walk to the bar we were literally shooed away by a staff member, for reasons we didn't understand. I will admit the atmosphere is magnificent, but the service completely ruined the entire experience for me.